
You already did! Anyone can sign-up and it’s free to join. Sign up today and get 50 welcome points instantly.
Nope! It’s totally free.
Phone, email and opt into marketing emails and text messages to stay updated on your rewards.
You’ll receive a text message to confirm your enrollment, then we’ll drop 50 points in your wallet.
50 points drop in your wallet just for signing up. You’ll earn even more bonus points on your first purchase after signing up. After that, you’ll earn 1 point for every $1 spent.
Points typically appear in your account within 24-48 hours after your purchase.
Points expire 90 days from when you earn them. But here's the thing, if you shop with us every 90 days, you'll never lose a point. Most of our High Rollers say this has never been an issue.
Yes, Massachusetts state law now allows reward point redemptions on product.
Your points can be redeemed for featured products through our High Rollers Win program. At 1,000 points, you can redeem a Cloud Cover eighth. At 1,450 points, you can get a Galactic 1g pre-roll, and at 2,785 points, a Galactic 1g diamond-infused pre-roll. At 3,595 points, you can redeem a Galactic 1g cart, and at 5,055 points, a Galactic 1g all-in-one vape. At the top tier, 5,995 points gets you a Cloud Cover 1g concentrate. Available strains and flavors vary by store. Redemptions require a minimum $10 purchase and are limited to one per day.
First, make sure you're using the same phone number and email you signed up with. If you still see an error, email us at [email protected] with your name, phone number and location of purchase. We'll get it sorted quickly.
Not technically, but we highly recommend it! You can access points and rewards in your web wallet or in the app.
Log into the app to update your phone number, email, birthday or communication preferences.
You'll get notifications about exclusive offers, bonus point opportunities, new product launches, special events and your reward status. We keep messages relevant and don't spam.
Yes, you can update your communication preferences anytime in the app or reply STOP to any text message. Note that opting out means you'll miss exclusive offers and bonus point notifications.
Due to carrier restrictions, we're unable to send text messages to T-Mobile and Sprint users. However, you can still be a High Rollers member, earn points and access all rewards through your online wallet and email communications.
You can access and delete your data anytime here. Please note that deleting your account will forfeit any points in your account.
Share your unique referral link (found in the High Rollers app) with friends. When someone signs up using your link and makes their first purchase, you both receive 150 bonus points. There's no limit to how many friends you can refer.
Your personal referral link is in the High Rollers app. You can copy and share it via text, email or social media.
Referral points are added to both accounts within 24-48 hours after your friend makes their first purchase.
Kingpin is our invite-only tier for our highest-spending members. Kingpin members get access to secret menus, bulk pricing and direct communication channels.
We identify Kingpin candidates based on purchase volume and frequency. If you think you qualify, reach out to [email protected] and ask about Kingpin status.
No, reward points are earned based on pre-tax totals.

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